terms and conditions

Card Payment Fees: For credit or other card payments, the following fees apply:

• $4.00 per person per one way journey for domestic New Zealand fares
• $6.00 per person per one way journey for short haul Tasman and Pacific Island fares
• $12.00 per person per one way journey to Bali
• $17.50 per person per one way journey for long haul International fares including Tahiti

 

Grabaseat Greenlight Deals: These fares are only available online for one day only or until sold out. Seats are strictly limited - see the online 'counter' for the number of seats left which is correct as at the time you first opened this webpage. Travel periods are strictly limited and fares may not be available on all flights or days during stated travel period. Flight restrictions and routing restrictions apply. Prices are per person, child discounts do not apply. Airpoints upgrades not permitted. Air New Zealand's Conditions of Carriage, Grabaseat fare conditions & Airpoints™ terms and conditions apply.

 

Next Best Price fares and Low Fare Finder fares: These fares are our low Domestic, Tasman and Pacific Island Grabaseat fares and/or Smart Saver fares. Seat availability on each travel date is strictly limited and is updated at regular intervals during the day. Seat availability was last updated at the time displayed on the Next Best Price tile or the Low Fare Finder. Seats may be sold at any time and may not be available by the time you search for flights and/or complete a booking. Prices are not confirmed until a booking is confirmed. Prices are per person. Air New Zealand's Conditions of Carriage, Smart Saver and/or Grabaseat fare conditions & Airpoints terms and conditions apply.

 

Still Cheap As fares: These fares are our low domestic Grabaseat fares. Grabaseat fares sell out quickly so book well in advance to find these low fares. Seats are limited and may not be available on all flights or days. During special events, public & school holiday periods these fares will sell quickly. Prices are per person. Air New Zealand's Conditions of Carriage, Grabaseat fare conditions & Airpoints terms and conditions apply.

 

Virgin Australia Greenlight Deals: All fares are based on our Saver fare unless otherwise stated. Checked baggage charges apply to all Saver Fares. Pre-pay online or pay more by phone or at the airport. See Baggage Fees page for more information. Fares are net fares. Phone booking fee applies. See Guest Contact Centre Fees page for more information. Name changes and refunds are not permitted. Inflight entertainment is not available on all flights. Booking and Service fees apply per person per booking. See Booking and Service Fees page for more information. Change/cancel fees apply as displayed on the Change/Cancel Fees page on the date you request the change. Conditions apply, visit www.virginaustralia.com for full terms and conditions.

 

Smokin' Hot Fares: International smokin' hot fares are one way prices. Limited return fares are available at these levels. These fares are only available online until the 'sale ends' date or until sold out. Seats are strictly limited - see the online 'graph' for the number of seats left. Seat availability is updated at regular intervals during the day and was last updated at the time displayed when you mouse over each deal. Travel periods are strictly limited and fares may not be available on all flights or days during stated travel period. Mouse over the graph for travel periods. Flight restrictions and routing restrictions apply. Seats may be sold at any time and may not be available by the time you search for flights and/or complete a booking. Prices are not confirmed until a booking is confirmed. Prices are per person. Air New Zealand's Conditions of Carriage, Grabaseat fare conditions & Airpoints terms and conditions apply.

 

Getaway Terms

• When accommodation is included in the package, prices are per person based on twin share or unless otherwise specified. Single traveller prices (when shown) are based on a single room.
• You cannot choose your flights. We select your flights in the given time slot and email the details within 2 business days of your booking being made.
• Use it or lose it. You cannot transfer to another person, or get a refund if you cancel or fail to show up.
• No changes, amendments or upgrades are permitted. For any special requirements you need to deal directly with the providers.
• You do get to have a great time and more to talk about than mowing the lawns when you return.

• International Charter Flights:

  All bookings are subject to Air New Zealand obtaining relevant government and regulatory approvals as well as having enough people booked on your holiday as specified under the ‘Group Size’ section to operate the charter flights included in the Tour Package. Should the tour be cancelled due to not reaching minimum numbers you will be entitled to a full refund of any monies paid to us.

  Group Size – Prices and arrangements have been made on the basis of a minimum number of persons travelling. If there are fewer than the minimum number the tour may have to be re costed or cancelled.

Deals are available online for stated sale period or until sold out. Availability of deals is strictly limited - see the online 'counter' for the number of seats left which is correct as at the time you first opened this webpage. Deals (including without limitation flights) must be taken on the dates and at the times specified by Air New Zealand. Flight restrictions and routing restrictions apply. All prices are per person based on return economy airfares. Charges or taxes imposed directly by third parties are not included in the price. Child discounts do not apply. Changes and upgrades are not permitted. Deals do not accrue Airpoints Dollars and are not eligible for companion redemption travel or credit towards tier status. Air New Zealand's conditions of carriage and Booking Conditions apply.

 

Car Rental Terms & Conditions

Standard Avis Rental Terms and Conditions or Budget Rental Terms and Conditions apply. Grab a Car rates and vehicles are sold on a first in basis, are strictly limited and subject to availability. Prices include base rates, unlimited kilometers, standard insurance, airport fees and taxes, but do not include optional coverages, petrol or one-way fees. Minimum age is 21 years (21-24 years an insurance surcharge applies). Applies to rentals up to 13 days.

 

Vouchers

What You Need to Know:

grabaseat Vouchers are available online for stated sale period or until sold out. Availability of deals are strictly limited - see the online 'counter' for the number of deals left which is correct as at the time you first opened this webpage. Deals must be used on the dates and at the times specified by Air New Zealand. All prices are per item and/or person. Charges or taxes imposed directly by third parties are not included in the price. grabaseat Package Booking Conditions apply.

 

Reverse Auctions Terms and Conditions

For full Reverse Auctions Terms and Conditions, click here.

 

Standby Terms and Conditions

For full Standby Terms and Conditions, click here.